Public transportation helps many older adults stay independent, connected, and engaged in their communities.
These short training videos include practical tips to help transit operators and care partners support passengers living with dementia. They highlight common public transportation situations and offer simple approaches that reduce confusion, improve communication, and promote dignity and safety.
The Forgotten Journey – Care Partners & Paratransit Trip Operators
Care Partner
This video aims to help family care partners prepare to use transportation options for persons living with memory challenges or dementia. Learn strategies that can help care partners encourage a safe and supported ride.
Transportation Employee
This video follows a paratransit trip and demonstrates practical ways transportation operators can serve passengers living with memory changes or dementia. Learn strategies to improve communication, provide reassurance, and support safety throughout the ride.
Riding with Compassion – Fixed-Route Transit Trip
Transportation Employee
This video follows a fixed-route transit trip and demonstrates practical ways transportation operators can serve passengers living with memory changes or dementia. Learn how clear communication, reassurance, and awareness can help create a safe and successful travel experience.
Helpful Links
Safe Mobility for Life develops educational materials and resources that meet the safety and transportation needs of Florida’s aging population. Learn more about dementia and transportation on their website.
Acknowledgement
These videos were created through a partnership with the REACH program at the Florida State University College of Medicine Department of Geriatrics, Aging Advocate , the Florida Department of Transportation’s Safe Mobility for Life , and Star Metro . Thank you to our FSU College of Medicine Creative Services Team, Tallahassee Star Metro staff and operators, and the actors and volunteers that helped make this project possible.
